Yes, we can reassure you, this is completely normal. Due to the current situation, it is difficult for us to keep the usual delivery times. To keep your waiting time as short as possible, we may send your products in two parts, depending on stock availability.
We apologize for the inconvenience caused. It is true that due to the current situation, it is complicated for us to meet the usual deadlines on linsenmax.ch. We will do everything in our power to deliver your order as soon as possible.
Unfortunately, due to the current situation, it is difficult for us to give you an exact deadline. We will do everything we can to deliver your order as soon as possible. As soon as we receive your order, we will send it to you immediately.
If the status of your order in your account is "in process", it means that your order has been registered in our system and we are waiting for the goods. As soon as we receive it, we will send it to you immediately afterwards.